Service Manager at EcoJoule Energy

Since July 2025 I’ve been working as Service Manager at EcoJoule Energy, based in Australia.

The role is a step up from the hands-on IoT and technical support work of previous positions — I’m now working across all of our teams and closely with our clients to ensure we continue supporting the grid. It draws directly on the field support, systems integration and customer-facing experience from earlier roles at LPA Energy Group and Verton, just applied at a level where I’m coordinating people and client relationships rather than troubleshooting a single system.

Energy monitoring and grid support is a thread that’s run through most of my career, from the home energy accountability project back in 2018 through to IoT engineering roles — this position is where that experience comes together into managing the service that keeps it all running.

This is still current, so consider this one a work in progress — I’ll keep adding to it as the role develops.